Lifetime Protection Plan

Very professional and even when the job required more work... read moreVery professional and even when the job required more work than expected they honored the original quote. They were fast, efficient and very trustworthy. I would recommend to anyone! read less

Suburban immediately replied to my phone message regarding our bathroom... read moreSuburban immediately replied to my phone message regarding our bathroom renovation and set up a time for an estimate within 48 hrs. Gary was very informative and did a thorough walk-thru of the project. His expertise immediately put us at ease. Estimates are fair and best of all, Suburban Plumbing is local. This company is a "must-call" for your plumbing needs. read less

You pay for what you get. I do not recommend... read moreYou pay for what you get. I do not recommend plumbers that are cheap. I’ve learned the hard way.Suburban will be there and get the job done the right way. That’s all that matters. read less

Quick reply to request for service. Great job repairing the... read moreQuick reply to request for service. Great job repairing the leaking pipe! read less

Came same day within the time frame and fixed the... read moreCame same day within the time frame and fixed the problem quickly for a fair price. read less

Considering the fact that I had all the parts needed... read moreConsidering the fact that I had all the parts needed to fix my toilet, I feel it was a bit pricey. BUT, my plumber was Jim, and he was very courteous, professional, on time, and worked very quickly. He's the only service man of any kind, that continually cleaned as he went! That meant a lot to me.I would definately recommend Jim, I do not know the other guys in the company. read less

Gary took very good care of us fixed a probem... read moreGary took very good care of us fixed a probem 2 months ago then came back when the same problem accured and fixed it for free along with a few other things around the house unrelated as well. I would recomend suburban plumbing to anyone. read less

I had a wonderful service and experience with Suburban Plumbing.... read moreI had a wonderful service and experience with Suburban Plumbing. Very professional and knows how to get the job done. I am very satisfied with the your service and I recommend suburban for plumbing related problem. read less

They did a great job. Came out same day and... read moreThey did a great job. Came out same day and fixed the problem in the rain. Very informative and professional. Highly recommend. read less

Jim and Yoshi were both very professional and effecient. They... read moreJim and Yoshi were both very professional and effecient. They even returned to make a correction for my wife. They performed all the services that I requsted. read less

Great service. Through clean up. Very personable and answered all... read moreGreat service. Through clean up. Very personable and answered all of my questions I would recommend them. They removed a tub shower combo that had been in the house for over 20 years and installed a new one. Did a great job! read less

Jim, was very easy to work with. I WOULD RECOMMEND... read moreJim, was very easy to work with. I WOULD RECOMMEND THEM 100% read less

My ratings are based on a single visit so I... read moreMy ratings are based on a single visit so I cannot necessarily generalize to all plumbing issues being resolved as satisfactorily. That said, I am relieved that we may have finally found a reliable plumber for any future needs. They serviced our tankless water heater and made it a point to explain what they did, went so far as praise the quality of system installed (our home is 2.5 years old) and let us know that we likely have nothing to be concerned about as far as its overall functioning. read less

I have used Suburban Plumbing for several projects, From small... read moreI have used Suburban Plumbing for several projects, From small leaks to shower stall replacement. They are my guys for plumbers. If you call Them, you wonâ t be disappointed. read less

They showed up when they said they would, they not... read moreThey showed up when they said they would, they not only pointed out the problem to us but they also showed us how it would be repaired. read less

They did a great job of restoring my shower to... read moreThey did a great job of restoring my shower to a steady reliable and easily adjustable flow of water. What a relief!! read less

Polite professional and punctual

HEY JIM, A very good mechanic and knows the aspect... read moreHEY JIM, A very good mechanic and knows the aspect and details of building his knowledge will save you time and money. read less

The gentleman where very nice and professional.

On time , professional and Reasonable, will recommend and Use... read moreOn time , professional and Reasonable, will recommend and Use in the future read less

Super quick response time. Excellent value lifetime warranty for repair... read moreSuper quick response time. Excellent value lifetime warranty for repair service performed. Outstanding customer service! Will definitely hire this company again. read less

Suburban Plumbing was fast and efficient. They came and replaced... read moreSuburban Plumbing was fast and efficient. They came and replaced my water heater the same day I called. Very good service. read less

They did a good job, though the charges were too high.

very good with job. very open and straight to the... read morevery good with job. very open and straight to the point. I will hire them again if needed. read less

Suburban Plumbing what a great company for your plumbing needs.... read moreSuburban Plumbing what a great company for your plumbing needs. Will definitely hire them again. Friendly, prompt and reasonable price. read less

They did a thorough job and very professional. This was... read moreThey did a thorough job and very professional. This was a Friday morning at 8:30 and by 9:30 were on site. I called Dell plumbing Thursday night and just got a return call on Monday so I was pleased with Suburban s prompt service. They wanted my business and proved it. read less

Jim was so kind and understanding. And he was able... read moreJim was so kind and understanding. And he was able to come soon after I called. I was/am so thankful because it put my tub back in operation at a time when a hot bath at night is one of he few pleasurable things right now. The whole experience was a godsend. read less

Very efficient and on time.

I needed to replace our very old water heater before... read moreI needed to replace our very old water heater before it quit working altogether. I found Suburban Plumbing through Home Advisor. Gary called me within 15 minutes after I submitted the quote request. He and his partner were nearby and got here very quickly. They checked things out and gave me a quote. I had previously spent time checking prices and getting ballpark figures from friends on what the total bill might look like, so I knew I was getting a fair price. Less than 3 hours later, a new hot water heater was installed and working. They were fast, efficient, and friendly, answering all my questions. I doesn't get any better than that, and I will definitely be doing business with the company again. read less

very professional, did a great job, provided detailed invoice.

Was very professional & fair prices. Will hire him again... read moreWas very professional & fair prices. Will hire him again in the future projects. read less

Has integrity and makes sure the job is done to... read moreHas integrity and makes sure the job is done to customer satisfaction read less

Great customer service and performed service in a very timely manner.

They tried to sell unnecessary services. Would not use again.

Thank you Gary.You were very helpful and drain pipes are... read moreThank you Gary.You were very helpful and drain pipes are working good. Tks read less

The service was top notch and they provide quick response... read moreThe service was top notch and they provide quick response that fit my busy schedule. read less

The were very nice professional & very prompt.

Almost immediate response at 10:30 pm for a non emergent... read moreAlmost immediate response at 10:30 pm for a non emergent call. Made appt. for next day, agreed on price and they did a nice job. Cleaned up their mess. Good stuff. A little pricey but good products and quick service come at a price. Thanks. read less

Gives you curate assessments of the existing problem.

This was a difficult job with a lot of unknowns... read moreThis was a difficult job with a lot of unknowns for a 70 year old house. What started as a clogged toilet/bath turned into replacement pipes and pumping out and filling in old, old septic tanks that have not been used for over 40 years. I was kept informed every step of the way. Each process fully explained, including costs involved. Very personable, neat and professional and I would highly recommend them to anyone needing their services. I plan on using them in the very near future. read less

Great work, no problem with anything in that regard, way... read moreGreat work, no problem with anything in that regard, way too expensive for amount of labor and time involved. read less

They came when they said they would. It was done... read moreThey came when they said they would. It was done and working in a short time.The repairman was very nice. read less

fast,personable,& knowledgeable of his skill. did a great job. I... read morefast,personable,& knowledgeable of his skill. did a great job. I will call if I have future needs of a plumber. Very good company. read less

Rob was very personable and knowledgeable of his skill! He... read moreRob was very personable and knowledgeable of his skill! He did a fantastic job with repairing my appliances. I am beyond pleased. read less

Fast response and expert work that�s worth the price

The service provided by Rob was excellent at the very... read moreThe service provided by Rob was excellent at the very least. Answered all of my questions and did a superb job explaining what he was doing and why it was necessary to solve my specific issues, did a very good job getting me the best price for the work. Highly recommend Suburban Plumbing if you enjoy quality service and working with sociable people. read less

First class "same day" service! They waited for me to... read moreFirst class "same day" service! They waited for me to get home for the appointment. The drain was very difficult to clear, but they stuck with it without getting frustrated! They were extremely polite and courteous. They explained each step of the process. They were very careful about cleanliness. I am very happy with the whole process!! read less

Made the repair the same day.

Timely arrival and job completion by Gary and his assistant.... read moreTimely arrival and job completion by Gary and his assistant. Very courteous and neat. Would highly recommend. read less

Thanks!

Gary and his assistant arrived on time for both the... read moreGary and his assistant arrived on time for both the estimate and the work. They were polite, courteous and did everything they said they would plus they cleaned up the half bath and under the kitchen sink so well you would almost think they had not been here. And for anyone with dogs, my dogs did not even bark at them when they came to do the work and I do believe dogs are a good judge of character. read less

Very very quick service!!

I had an absolutely wonderful experience with these guys! I... read moreI had an absolutely wonderful experience with these guys! I had them come out to check on a sink drip and talk about possible future projects. We ended up sitting down and discussing my overall plans and it worked out that I was able to get done several other items within my budget for the one project. They were fast, efficient, and very reasonably priced! I got new shut off valve for the house and on the line from the street, new shut off valves inside for my washing machine hookup and icemaker connection, a garbage disposal and new sink installed and new water lines throughout the house. I love them and would recommend them to anyone looking for dependable, hard workers who you can trust! read less

They were awesome. They showed up on time, communicated well,... read moreThey were awesome. They showed up on time, communicated well, did great work, and the pricing was more than fair. I definitely recommend them to anyone in the area that needs a good plumber. read less

Organized and efficient. Great Job.

Professional, Prompt, on time. straight forward, easy to talk with,... read moreProfessional, Prompt, on time. straight forward, easy to talk with, very helpful. His help is equally as professional read less

After finding a leak, calling another company who did not... read moreAfter finding a leak, calling another company who did not show or call, I was desperate! From the first contact through completion of the job, each person was pleasant, friendly, helpful and professional! Very impressed with the work and will keep their information for future use! read less

Justin serviced my gas water heater and he also installed... read moreJustin serviced my gas water heater and he also installed a replacement toilet upstairs. Very nice young man and very professional. Excellent service! read less

Very prompt and good ant explaining the issue / solution

Mr. Gary was friendly, proactive and knowledgeable.

They are great! I had a leak with a hose... read moreThey are great! I had a leak with a hose for my washer that I needed fixed asap. I contacted them at 10am on a Monday and they came to my house by 1pm. They did great work and are extremely friendly. I will contact Suburban Plumbing for any plumbing needs I have in the future. read less

efficient & fast, friendly service.

Installed new touchless kitchen faucet.No problems. Works great!

quick , knowledgable , courteous service. A little pricey but... read morequick , knowledgable , courteous service. A little pricey but a man's gotta eat. If i need a plumber again I'll be calling Suburban Plumbing. read less

It was a little more pricey than I expected but... read moreIt was a little more pricey than I expected but they were professional and pleasant. Took less than an hour to install new faucet. read less

Responded quickly and completed the job the same day...very courteous... read moreResponded quickly and completed the job the same day...very courteous and professional read less

Working with this company was a fabulous experience. I couldn't... read moreWorking with this company was a fabulous experience. I couldn't recommend them more highly. read less

I wish I could give more more than 5 stars.... read moreI wish I could give more more than 5 stars. Very professional. They go above and beyond to make sure you're happy with their work. read less

They showed up that night and the next day to... read moreThey showed up that night and the next day to fix our problem. Didn't have to worry about time lag. read less

They were more affordable than some of the other quotes... read moreThey were more affordable than some of the other quotes I had gotten. read less

Exceptional Service

fast and clean. little pricey for this job

I must give this company a glowing recommendation to anyone... read moreI must give this company a glowing recommendation to anyone who is looking for a plumber who does the right thing when nobody is looking. The company replaced a long main sewer line. Suburban was very knowledgeable, professional and friendly, Gary provided an estimate within 24 hrs of initial contact. The bid was competitively priced. Gary was on site and also performed the work. Work was started and completed when promised. The replacement sewer line ran under the length of a gravel driveway. The work was completed timely, minimizing the disruption to vehicle traffic in the driveway. After completing the sewer install, Gary graded the lot and driveway. As the work disturbed the existing driveway, Gary offered to haul new gravel with his equipment. I had new gravel delivered, and Gary returned to the site and spread the gravel after being paid for the job. I am completely satisfied at this point and highly recommend Suburban without reservation. I would definitely use this company in the future. read less

Great service, called and let up know they could get... read moreGreat service, called and let up know they could get there even earlier than windo given. Repairs done and all in working order! Would definitely call again. read less

Great and courteous service!

Men who came to the house knew what they were... read moreMen who came to the house knew what they were doing. Presentation of the options was excellent. Parts were delayed but they upgraded at no expense to me. read less

Mr. Charles and Ms. Amy very professional. I highly recommend... read moreMr. Charles and Ms. Amy very professional. I highly recommend this company for their services so far everything is going great with the pump, read less

Awesome job quick and done well

Very professional and took their time to explain what needed... read moreVery professional and took their time to explain what needed done after the complete plumbing inspection. Both technicians were respectful and friendly during their time in my home. read less

Very comprehensive inspection with options to prioritize needed repairs.

Excellent job, fast response time, would recommend to all.

Haven't I already submitted this review? It is too long.... read moreHaven't I already submitted this review? It is too long. But I really appreciated Suburban's work. read less

Not inexpensive, but came quickly and explained things very well.... read moreNot inexpensive, but came quickly and explained things very well. Then repaired the problem (with irrigation pipe). I felt they were worth the cost and was very satisfied. read less

Courteous, prompt, quick, and clean. They didn't just meet my... read moreCourteous, prompt, quick, and clean. They didn't just meet my expectations, they exceeded them. read less

I loved the way Gary worked, he was very helpful... read moreI loved the way Gary worked, he was very helpful in every detail and he fixed problems while explaining the reasoning behind the repair. I called them just for an estimate and he spend over five hours repairing things that others had done. No questions about who to call the next time for plumbing issues. Thank you very much read less

Very dedicated to a quality service

He did work on my hot water heater.

On time and professional!!!

I was going to have my shower repaired but I... read moreI was going to have my shower repaired but I found out that my water heater was going bad. I got that replaced and a water line to my toilet replaced and a drain line from my kitchen sink. I also got my bathroom sink that was draining very slowly unclogged. He did all the record in record time and did everything to code and by the book which is very important to me. I was so impressed that I purchased the entire home plumbing warranty for my house that, if needed, will save me hundreds in plumbing repair costs. I also got a 10 year parts and labor warranty on my water heater at no cost to me. read less

When I spoke with the office they provided a window... read moreWhen I spoke with the office they provided a window of several hours for the technician to arrive. They called when Chuck was on the way and he arrived within twenty minutes of the phone call. Chuck was very knowledgeable, competent in his work man-ship. A few nice surprises he took his shoes off so he didn't track in the house and left the shower where the work was done clean. I would definitely recommend and use Suburban Plumbing again. KEEP UP THE GOOD WORK CHUCK!! read less

Repaired main water supply pipe and did a great job!

Chuck from Suburban plumbing was great. He was very... read moreChuck from Suburban plumbing was great. He was very knowledgeable and did not give us any bs answer to our water heater replacement needs. He was the only plumber we got quotes from that gave us a straight, honest, and cost-effective solution to our problem. He also gave us a very decent and competitive rate and although we needed extra materials to finish the installation, he did so without billing us which he didn't have to according to our contract because he was only suppose to provide the labor and us the needed material for the install. If you need an expert, honest, straightforward, and affordable solution to your plumbing, you should consider Chuck and his family run business at Suburban Plumbing. They are good people. read less

Suburban plumbing has helped me greater. Very professional and showed... read moreSuburban plumbing has helped me greater. Very professional and showed up on time. I had a clogged sink and they were able to fix it right away for a great price. They gave me great tips on how to not let it happen again. I will call them back if I ever have any problems with my plumbing again. read less

I would not recommend Suburban Plumbing. Gary came out and... read moreI would not recommend Suburban Plumbing. Gary came out and gave us a quote, and made himself available when we had questions, and to discuss our requests. We were moving toward making a decision on exactly what we wanted done, then Gary told us he would have to come back out and measure the fireplace. He also mentioned that he'd have to remove the marble surround for the replacement job. He couldn't find the exact size, but said he could still switch out the other appliance.*Boy are we glad Gary couldn't find the fireplace, 'cause we just recently did some research and realized all we have to do is pop out the glass and put in an electric log insert!...BY OURSELVES!!! So no extra expense there!*So anyway, my husband was a tad agitated about the measuring being done after the quote was given, and told Gary that we'd probably be looking for someone who could replace both. I wanted to discuss hiring Gary as we had planned, but since it was so late in the evening when we called (which I felt bad about), Gary said he could get the measurements to us the next day. I attempted to contact him the next day at a more decent hour. We never received an email, text, or returned call. If Gary chose not to do the work due to my husband's slight irritation (though my husband never fussed at him), or because of the call at night, that's fine. However, I don't understand him not relaying this to US..And knowing I was trying to get everything scheduled and waiting for his response... On their site, they boast of having great communication and operating in integrity. I don't see that implemented at this point. ALL WE NEEDED WAS FOR GARY TO COMMUNICATE THAT HE NO LONGER WANTED TO WORK WITH US! THAT'S ALL!! Unfortunately, I would not recommend this company. read less

Yesterday evening a hose busted under my raised back porch... read moreYesterday evening a hose busted under my raised back porch due to freezing temperatures here in Charleston. After cutting off the main line I called Suburban Plumbing. They arrived timely; however I was quoted $385.00 to cap off the hose. I complained that this sounded too high but was not offered any reduction. I felt I had no choice with the temperature dropping back to freezing. It took him no longer than five minutes of labor and the price of a hose cap. I will never use this plumbing service again as they take full advantage of a bad situation. As consolation I was told that he would give me half off what I already paid to replace the lines once the weather thawed. I think I'll get a plumber that doesn't rip folks off the first time. read less

Took advantage of my situation, Military out of town with... read moreTook advantage of my situation, Military out of town with a tenant in my home and needing a simple water line repair during normal business hours. Hole was already dug for them, took approx 45 min to repair which includes going to store for parts. Charged $485 for job and left without even covering the hole back up. Would not recommend this company simply because they took advantage of a bad situation. read less

They gave me a window of time to arrive ,... read moreThey gave me a window of time to arrive , they were right on time and identified problem, gave us a quote, we authorized and work was completed . read less

The plumbers very seriously scratched up the porcelain on the... read moreThe plumbers very seriously scratched up the porcelain on the bowl of the toilet they unclogged. Surely there is a way to protect the porcelain from whatever snake (or whatever) the plumbers used to unclog that drain. We were shocked. read less

Working with Jim, Yoshi, and Nicole was a breeze from... read moreWorking with Jim, Yoshi, and Nicole was a breeze from start to finish. Prompt, professional, efficient. Will definitely use again! read less

Very friendly and prompt looked at job and worked the... read moreVery friendly and prompt looked at job and worked the same day. read less

He was quick and knowledgeable.

Knowledgeable, Professional, Expedient, Experienced, Highly Recommend

Received a phone call from Gary minutes after requesting a... read moreReceived a phone call from Gary minutes after requesting a quote.He was very polite and professional.Made appt.for the next day....Gary called to see if he could come earlier than planned.This is unheard of these days!!We have never had such great service from a company.Gary completed our job in just a couple hours.Thank-you we are so glad you were the one to respond. read less

They were on time, quick and found the issue that... read moreThey were on time, quick and found the issue that the last 2 plumbers didn't find. I won't have the problem again. read less

Same day appointment, very fast and friendly service.

Quickly fixed the problem

My well pump broke in January of 2018. They replaced... read moreMy well pump broke in January of 2018. They replaced the pump ($2717.50). It broke again the next week, so they replaced the tank and pressure switch ($1850.00 more). It broke again the next week. They came out and rewired it. It broke again a few months later. They came out and rewired it again and explained that there was a bad splice in the wire. It worked for about 6 months before breaking again. I hired another company to fix the pump. The new company discovered that the pump installed was 1/2HP and the well requires 1HP. They also noted that subterranean wire was used in the well rather than submersible wire. They replaced the pump, wire and pressure switch (all for $1000). No response from Suburban Plumbing regarding my complaint that they charged $4500 for a job that never really fixed my well pump. I am really discouraged and disappointed in the work (both diagnostic and installation) by Suburban Plumbing. read less

Don't hire. They evaluated and quoted me $844 then went... read moreDon't hire. They evaluated and quoted me $844 then went to $2,044 and the final bill was $2,812. Two supervisors kept asking me to pay them in cash. One man did all the work with another man supervising. Another crew showed up and sat around patio furniture in the backyard smoking cigarettes. They evaluated and knew exactly what needed to be done when they quoted me the $844 and did not Have to do anything other than that. read less

First class "same day" service! They waited for me to... read moreFirst class "same day" service! They waited for me to get home for the appointment. The drain was very difficult to clear, but they stuck with it without getting frustrated! They were extremely polite and courteous. They explained each step of the process. They were very careful about cleanliness. I am very happy with the whole process!! read less

Only complaint I could have is that he tried to... read moreOnly complaint I could have is that he tried to talk me into doing things that couldn’t need to be done...the toilet was less than 6 months old. read less

The price was way too high. The workers were very... read moreThe price was way too high. The workers were very nice but I would not use them again. read less

I had used this company before, so when a pipe... read moreI had used this company before, so when a pipe in my garage developed a pin prick leak, I called them again. An 8 inch section of copper pipe was replaced with something else with fittings on each end. The repair took about 10 minutes and I was charged $485. Seems very excessive, right? This was not an emergency and not after hours. I will never use Suburban again. read less

quick , knowledgable , courteous service. A little pricey but... read morequick , knowledgable , courteous service. A little pricey but a man's gotta eat. If i need a plumber again I'll be calling Suburban Plumbing. read less

They showed up that night and the next day to... read moreThey showed up that night and the next day to fix our problem. Didn't have to worry about time lag. read less

fast and clean. little pricey for this job

I must give this company a glowing recommendation to anyone... read moreI must give this company a glowing recommendation to anyone who is looking for a plumber who does the right thing when nobody is looking. The company replaced a long main sewer line. Suburban was very knowledgeable, professional and friendly, Gary provided an estimate within 24 hrs of initial contact. The bid was competitively priced. Gary was on site and also performed the work. Work was started and completed when promised. The replacement sewer line ran under the length of a gravel driveway. The work was completed timely, minimizing the disruption to vehicle traffic in the driveway. After completing the sewer install, Gary graded the lot and driveway. As the work disturbed the existing driveway, Gary offered to haul new gravel with his equipment. I had new gravel delivered, and Gary returned to the site and spread the gravel after being paid for the job. I am completely satisfied at this point and highly recommend Suburban without reservation. I would definitely use this company in the future. read less

Great and courteous service!

We are really impressed with the time and care that... read moreWe are really impressed with the time and care that has been been taken while this work was being done. We had no idea it would turn into such a big job, but we feel they looked out for us for now and down the road. Will definitely be our plumbers from now on. read less

The two technicians were very professional, highly knowledgeable, and generous... read moreThe two technicians were very professional, highly knowledgeable, and generous with their time in explaining the issue and what was needed to complete the project. They worked diligently and skillfully. I was so impressed with them that I immediately suggested another plumbing project that I had been wanting done and just kept putting off. Their explanation of the work required for that project coupled with the reasonable pricing and immediate scheduling of that project has truly made me a happy customer. I will always get my future plumbing needs provided by Suburban Plumbing. Thank you for renewing my faith in good customer service. Loretta H. read less

We thought the price was high for a water heater.... read moreWe thought the price was high for a water heater. Thinking about it after the fact we would have checked around to save money and still end up with a good water heater. The guys were real knowledgable and did quality work! read less

Main water line burst and Suburban were quint to accommodate... read moreMain water line burst and Suburban were quint to accommodate me and get me going again. I felt that they were a bit pricy for what they did but I guess everything cost these days. read less

Technician (Plumber) was very knowledgeable, proficient and exceeded my expectations.... read moreTechnician (Plumber) was very knowledgeable, proficient and exceeded my expectations. Professional all the way. I would rehire them again! Thanks, Gary! read less

good

On time and very professional

WOW !! They came so quickly and did a... read moreWOW !! They came so quickly and did a fantastic job 1!! read less

Nothing

showed up on time, were pleasant and finished the repair... read moreshowed up on time, were pleasant and finished the repair in under 1 hour ( which included running to Lowes for a part) but honestly $572 for an outside faucet ,2" of PEX and a crimp ! The repair itself really looks like my son-in-law did it and he really is not handy but at least it does not leak and I have running water again. If I had more time I would have waited until the next day ( as it was 4 pm when the faucet broke and I had to shut off water) and called other plumbers . read less

Jim and his coworkers did excellent work replacing all water... read moreJim and his coworkers did excellent work replacing all water lines under and into house as well as making other necessary repairs. They were prompt, cleaned everything when they finished, and accommodated us in getting correct toilets for our elderly mother. Their prices were very reasonable for everything they did. They are honest, pleasant to work with, some of the best workers we have used after many years of hiring contractors and using various repair services. Highly recommend them! read less

Called Suburban Plumbing, and they came right away to fix... read moreCalled Suburban Plumbing, and they came right away to fix my water heater. Clean, Friendly, great price. Used them a second time for leak in my Bathroom, They are my go to people from now on. read less

Gary was the technician. He was very polite and professional.... read moreGary was the technician. He was very polite and professional. He gave me a quote before any work was done and checked all my other plumbing before leaving. read less

Two gentlemen showed up within the hour and quickly cleared... read moreTwo gentlemen showed up within the hour and quickly cleared the toilet. They said it was very minimal and quick and didn’t charge me. I call that honesty and integrity. read less

Gary Miller and Rob did GREAT! Work. Honest men that... read moreGary Miller and Rob did GREAT! Work. Honest men that give you their best. read less

Great job was professional and very quick

Work was completed in a timely manner!

Services were performed in a timely efficient manner.

They do excellent work. They're really friendly and nice people.... read moreThey do excellent work. They're really friendly and nice people. They make sure their work is done correctly, they double check everything. They asked if I needed help with anything else as well. read less

Everything was done without a hitch.

Great! Honest and pleasant experience!

The tech performed the work. He was punctual, courteous and professional.

Work performed has planned also did inspection of plumbing in... read moreWork performed has planned also did inspection of plumbing in the house and provided recommendations read less

The plumber who came in knew what he was doing.... read moreThe plumber who came in knew what he was doing. He explained the details and did the job to the complete satisfaction. read less

Not the cheapest company but I will continue to use... read moreNot the cheapest company but I will continue to use them for their integrity and reliability. read less

Excellent . Had all the necessary work related equipment

Very professional workmanship. A question over the full price was... read moreVery professional workmanship. A question over the full price was quickly resolved. read less

Serviceman was in and out in 5 minutes and fixed... read moreServiceman was in and out in 5 minutes and fixed the leak. read less

Great. They are knowledgeable, efficient, and do great work. Creative... read moreGreat. They are knowledgeable, efficient, and do great work. Creative problem solvers and very thorough. Good at communication, and always available by phone. read less

Repair went fine. Reviewed issue and completed estimate for repairs.... read moreRepair went fine. Reviewed issue and completed estimate for repairs. Reasonable price so repairs were done. Excellent clean up read less

It was fine. He repaired a sink, installed a new... read moreIt was fine. He repaired a sink, installed a new toilet. He did several things that we needed to do but I can not remember. I just remember that I was satisfied. The interactions with them were good. The work was fine. There was no extra charges. read less

Great. Very polite and fast. Let me know what was... read moreGreat. Very polite and fast. Let me know what was wrong​ & how to repair before performing work. read less

It went great. He was flexible, experienced, and easy to... read moreIt went great. He was flexible, experienced, and easy to work with. Very happy with the end result. Was a quick installation to boot! read less

Reliable, prompt, and solid work (as usual). One of the... read moreReliable, prompt, and solid work (as usual). One of the owners did the work with an apprentice, which I think is great. Inspires confidence in the job done. I highly recommend Suburban. read less

It went terrific! I felt lucky to have such a... read moreIt went terrific! I felt lucky to have such a blessing in contracting with Suburban Plumbing. I had 5 rooms worked on, including 2 complete bathroom redos. I can't say enough words to describe their many kindnesses. I highly recommend them. THANKS GUYS!! read less

Charles and his son were very professional, and did high... read moreCharles and his son were very professional, and did high quality work, and left the house clean at the end of each day.
I hired suburban plumbing to replace a exterior faucet on a 1950's house that I had just purchased, and checkout some mold under one sink, along with odd odors. Charles found that I had a cracked sewer line under the house, and numerous other plumbing issues that needed to be repaired. read less

I used Suburban Plumbing for plumbing services. There were a... read moreI used Suburban Plumbing for plumbing services. There were a whole bunch of things that they identified that were done improperly by the people that flipped the house before we bought it and we ended up spending right around $2500 total. It was additional work replacing a faucet that was bad, replacing a off that were not done properly and were leaking and things like that. But the initial water heater flushing and survey of everything was done I thought very well, very professionally and it was good. read less

It was excellent. The guy was really great. When I... read moreIt was excellent. The guy was really great. When I bought this house a few years ago the toilet was really wiggly. Over the years it got worse and the toilet started running 24/7. They guy had to take the toilet off, replace a pipe, and replace a bolt that had broken because the toilet had been so wiggly. Before he came, you couldn’t use the toilet at all. He did this huge repair in less than 2.5 hours. He also told me about a fix I could do with $3 part from Lowes instead of trying to charge me more to do it. I couldn’t be happier. The price seemed fair, I was hoping it wouldn’t be more so I was very satisfied. read less

It was excellent. The guy was really great. When I... read moreIt was excellent. The guy was really great. When I bought this house a few years ago the toilet was really wiggly. Over the years it got worse and the toilet started running 24/7. They guy had to take the toilet off, replace a pipe, and replace a bolt that had broken because the toilet had been so wiggly. Before he came, you couldn’t use the toilet at all. He did this huge repair in less than 2.5 hours. He also told me about a fix I could do with $3 part from Lowes instead of trying to charge me more to do it. I couldn’t be happier. The price seemed fair, I was hoping it wouldn’t be more so I was very satisfied. read less

Made the appointment with Amy and told her exactly what... read moreMade the appointment with Amy and told her exactly what I was needing to have done. The appointment time was between 12:30-3:30PM on a Tuesday afternoon. Chuck (business owner) was assigned to my job. My husband was home to let Chuck in. He was on time for the appointment, which is always a plus in my book! After being shown what the job was, he informed us that it would cost us an additional $169 to do the job. I spoke with Chuck on the phone and was able to knock it down to $100. The deal I paid for as a member of Angie's List was $39 for a $100 worth of work and then had to pay an extra $100 to swap out a kitchen faucet that took only 45 minutes to do was a bit much in my opinion. Had no choice but to pay it because I don't know how to do plumbing myself. Chuck was a very nice guy and professional, but I feel that I was price gouged because it was a small job. read less

Very pleased with Suburban's service. Professional, prompt, friendly. The owner... read moreVery pleased with Suburban's service. Professional, prompt, friendly. The owner suggested (with no sales pressure) some options for other plumbing improvements (on-demand water heater) and gave me a written estimate before they left. I would not hesitate to hire this company again. read less

suburban did a great job but charged me more than... read moresuburban did a great job but charged me more than originally negotiated because there were a number of extra emails and calls related to this project. The plumber also went and picked up the bathtub walls from lowes. I wasn't aware they were going to charge extra for this so I was a little surprised at the extra fee but over all great experience read less

The provider was very reliable and professional and did excellent... read moreThe provider was very reliable and professional and did excellent work. I will use this provider again for plumbing. read less

Everything went well. On time, replaced old faucet, checked pipes... read moreEverything went well. On time, replaced old faucet, checked pipes for good flow in all lines after replacement of new faucet. Would definitely use them again. read less

Great. One valve needed work going into the wall, no... read moreGreat. One valve needed work going into the wall, no additional charge. The water heater is similarly working fine and is now up to code. And he came back the next day to install a stainless wrapped hose for the ice maker in the refrigerator.
Just a hot water tank flush, I thought. He immediately pointed out water around the tank base, it had begun leaking. Manufacturer shipped a new water heater. It was then Installed by Suburban, with PROPER hose routing, a new replacement expansion tank and a new catch pan. I also had them replace EVERY plastic shut off valve with a solid metal quarter turn shut off, 11 of them. Gary and Paul were both friendly and professional. I am very satisfied. read less

The guys that came out were on time and very... read moreThe guys that came out were on time and very knowledgeable and courteous. I purchased the lifetime protection plan from them because of how professional the entire experience was. I highly recommend them. read less

Showed up and rang doorbell at 9:58am with an appointment... read moreShowed up and rang doorbell at 9:58am with an appointment time of 10am...shocked because I have never had a plumber on time...explained what I needed fixed and he went right to it...20 minutes later, leak was fixed and went on his marry way after explaining what he did...no problems since. read less

They were pretty good but they couldn't install the faucets... read moreThey were pretty good but they couldn't install the faucets because they had to do some modification to the paths underneath. It ended up costing me about $242 more. I paid $242 extra. They had to replace the water lines through foundation holes because it wasn't the proper fit for the spigot. They had put another spigot on if they could screw the faucet on to. While they were here, I said to go ahead and do it. They did really good service. It was just there was an added cost. I wasn't happy about the $242 but I wanted it to have it done. If they could have done what they advertised before, it could have been great but they couldn't. I would use them in the future. read less

Excellent on all counts. Chuck was punctual, upbeat, pleasant... read moreExcellent on all counts. Chuck was punctual, upbeat, pleasant and helpful in identifying problems with my plumbing that I wasn't aware of. read less

Charles and Ryan were great. They arrived on time,... read moreCharles and Ryan were great. They arrived on time, gave me a full assessment of the work needed along with an estimate, and completed the job quickly. They cleaned everything after they finished and the toilet works perfectly. Would definitely recommend them to anyone. read less

Technician was very prompt and knowledgeable about the job. Worked... read moreTechnician was very prompt and knowledgeable about the job. Worked independently and professionally. Very neat and cleaned up worksite efficiently. I would definitely call this company again. read less

Replaced outdoor faucet. Arrived in a timely manner to assess... read moreReplaced outdoor faucet. Arrived in a timely manner to assess faucet. Had to leave to go buy a replacement part. Service provider was very professional and spent almost 2 hrs to make sure job was done correctly without additional charges. Would definitely use this company again. read less

The first task that Chuck tackled was to fix the... read moreThe first task that Chuck tackled was to fix the leaking faucet in my master bathroom. He determined that the cause of the leak was the water hot/cold adjuster located between the shower head and faucet. Due to washers that were old and needed replacing, he knew exactly what to look for and found it at Home Depot. Once it was installed, and the water drained from the pipe, the faucet no longer had drip! What a huge, huge relief! The drip, drip, drip would no longer keep me up at night!!!! The next project Chuck tackled was determining that the water temperature within the guest bathroom faucet needed to be adjusted so that the shower would maintain the desired hot/cold ratio, rather than cooling off after only two minutes in the middle of taking a shower. It was corroborated today, by a family member, that the temperature did not fluctuate and was working perfectly! Another huge relief! The third project which Chuck tackled was to flush the 50-gallon hot water heater. He showed us how the flushing action was releasing an amazing amount of calcium! His recommendation was that at some point we install a water treatment system to prevent calcium build and avoid additional plumbing issues in the future. He also explained and showed us how the connections were beginning to corrode, and the how various hoses had been incorrectly assembled. I had no idea! So he gave me a price to get that done as well. Bonus: Chuck was kind enough to take a look at the kitchen faucet which he showed us also had calcium buildup. He blew it out as much as he could - no high tech tool needed! (smile) It did actually make the faucet once again run in a steady stream. Bottom line: When Chuck explained the benefits of the Lifetime Protection Plan, and that it was only $350.00, After a moment's thought about everything he had already accomplished, I decided to go ahead and purchase it. This includes a whole house inspection every 6 months, and a 15% discounted pricing to repair any issues that are evident during this time. Being an older house (built in 1988), the potential for serious plumbing issues is quite high, so this Protection Plan really does give me a 'warm and fuzzy' about the purchase. Additional note: It is difficult in this day and age to find someone who has integrity, and can build a trust relationship just by doing his job well and doing it right the first time. I feel very thankful that Chuck was the one who came into our home, and we plan to call on Chuck and Suburban Plumbing, as needed, for many years to come. No one else will do. read less

Suburban Plumbing and Solar came out and checked my house... read moreSuburban Plumbing and Solar came out and checked my house to see if solar was going to work for my home. They suggested to me how much money i would be saving on my power bill. ?They were very professional and very helpful . ?A few days after they were done they came back out to check on me to see if i was happy with the solar system . I am very happy with it and have ?already saved money with it. Thank you . read less

Suburban Plumbing came out to look at an outdoor spigot... read moreSuburban Plumbing came out to look at an outdoor spigot which has been leaking on me for a good year or more. I purchased a deal on Angie's List to replace outdoor spigots for roughly $50 and had intended on using that to replace the leaky one. The plumber showed up on time and determined very quickly that the leak was simply due to a loose packing nut. He fixed the issue with a few turns of a wrench (boy did I feel silly). I was not charged anything for the service and it took a matter of minutes. I will definitely be calling them back when I have some real work which needs to be done. read less

Chuck came a little earlier than our appointment time, after... read moreChuck came a little earlier than our appointment time, after calling to see of that was ok. He was very knowledgable and took care of the problem in a relatively short time. He was very professional, showing me the problem and explaining home was going to fix it. When finished, he cleaned up the mess left behind. I would be happy to use this company again. read less

Chuck replaced the shut off switch with a one... read moreChuck replaced the shut off switch with a one touch emergency water shut off with no burst braided stainless steel supply line. Said it would gives you instant control for service or unexpected water leaks. This will have to serve as a bandage until I can afford a new toilet. Also, he looked into the pressue until and discovered that the valve/gaskins inside were terribly worn. Suggested I could purchase a kit and rebuild the unit OR buy a standard toilet; said it would be cheaper to replace the toilet with a standard. He actually called around to vendors and did pricing all the time while I listened over speaker phone. Chuck also offered his company's services to install the new toilets if I purchased them from elsewhere. -- Awesome Service! Awesome Technician! About pricing - I could not believe that the type of shut off switch was over $100 (that's with the $50 Angie's List discount)! He mentioned a warranty on this part, but I don't see that in my receipt -- I should have specified this but typically, I would expect this to be printed out on the receipt. Chuck was the best!
The tech, Chuck, checked out my existing pressure assisted toilet because it was continually running water. He had to make a determination as to whether the pressure problem was because of faulty parts. In order to make this determination, he discovered that the on/off valve was frozen -- locked over time because of age (17 years) and pressure build up and it could not be removed. In order to avoid water goosing everywhere, he turned the water off in the entire house. read less

The communication from this company was excellent! Within hours... read moreThe communication from this company was excellent! Within hours of purchasing the deal on a Sunday they were in touch to schedule an appointment! Two professional and courteous young men showed up to complete the job. They were very competent and got right to work on the problems we were having. Everything looked great and worked perfectly when they were done! I wouldn't hesitate to use them again if necessary! read less

The initial visit was general plumbing maintenance and repair. However,... read moreThe initial visit was general plumbing maintenance and repair. However, Charles performed a plumbing inspection on the entire house and discovered our water heater was leaking and beyond repair (dangerously). I now have a wonderful new tankless water heater and hot water all the time! | |Charles and Ryan were professional and called when they were delayed on another job to let me know. They stayed late on a Friday night to get my new water heater installed. read less

Did a fine job installing new faucet and hook up... read moreDid a fine job installing new faucet and hook up dishwasher and disposal. He was patient with us as we retrieved a needed part of the old sink that had been removed when old granite and sink the day prior. Plumber found vales were leaking found supplies at local store and repaired all spending several hours in all. He was extremely easy to work with and the work seems top notch (limited plumbing knowledge.) We'll call Suburban Plumbing in the future, read less

Chuck & his team came promptly for the initial inspection... read moreChuck & his team came promptly for the initial inspection & water heater flush on 2/12. Inspection yielded several issues with corroded & leaky pipes & fittings. Upon further consultation, we decided to opt for a complete plumbing refit, which we thought would be beneficial to any buyer as we are selling our house soon. The work started on the 16th & was completed on the 19th. It involved a lot of noise, & nearly constant going in & out of the house. Chuck & his team of Chris & Ryan were constantly apologizing for the noise and were conscious to shut doors quietly & remove their shoes every time they entered the house. One of the fittings in an upstairs tub/shower was not properly secured, & when the water was turned back on, it caused a leak damaging the ceiling below. They cleaned up the water, & immediately called a contractor to assess the damage & repair. Once the ceiling was completely dry (about 12 days later), the contractor returned & repaired the ceiling to our satisfaction. One of the positive things that caught our attention when we first started talking with Chuck about this project was his professionalism, and how he was training another young man in the business. His is a plumbing family - dad is owner of Suburban Plumbing as was grandfather before - so it is important to him to find others who will continue the quality of service & attention to detail that Chuck adheres to. Their work is all warranted. Very good experience. read less

We had to have other contractors come in and fix... read moreWe had to have other contractors come in and fix their work. Everything they did was a mess and not up to code. It cost me another 8 grand to fix what they did and then finish the work. We did not realize we were being taken advantage of until we had to correct the work they did. They did not give us the shower head we asked for, advised us to get an installed the wrong kind of tub spout, the spout they installed was for a hot tub. Placed the light switch dangerously close to pipes, all around a hot mess. SO much more than I can list. read less

Very helpful, punctual, thorough and did a good job and... read moreVery helpful, punctual, thorough and did a good job and cleaned up afterwards read less

Very professional and did the job right

Fast response. Same day install.

This team always takes good care of our problems. We... read moreThis team always takes good care of our problems. We wouldnâ t want to go anywhere else. They are professional and courteous. read less

They fixed my problem in a very short period of... read moreThey fixed my problem in a very short period of time and did not overcharge me for their work. read less

They were awesome

Fixed the issue, but needs to come back for an adjustment.

Experienced person took pictures and explain things

Very friendly and easy to work with. Did the job... read moreVery friendly and easy to work with. Did the job same day A little pricy but they are really good at their job. Yes I would recommend them and will do business again for my other plumbing in the house read less

Friednly, timely, thoutough and adaptive.

Friendly, creative, adaptive and thorough

The team came on time and were very professional. ... read moreThe team came on time and were very professional. The work was completed and did some additional work. The price was very reasonable and I gave the team a nice tip read less

overall good job! Thanks

I have no complaints. I'd use them again.

I hired them and my wife oversaw the ir work.... read moreI hired them and my wife oversaw the ir work. As always, one must be careful who you let come into your home. They presented her with several options which she made up her mind to take care of. I must remind you that this event took place during the pandemic. My daughter oversaw their attire and was pleased.. They performed their Duties well and we would certainly hire them again. read less

They came out fast, fixed the issue and followed up.... read moreThey came out fast, fixed the issue and followed up. Very pleased. Hard to find companies like this anymore. read less

Jim arrived early. His price was fair, he was very... read moreJim arrived early. His price was fair, he was very thorough, and easy to work with. Highly recommend. read less

Responsive quick follow up.

Excellent service and a job well done!
Highly recommended

Jim was professional, friendly, and fast! Price was fair. We... read moreJim was professional, friendly, and fast! Price was fair. We have already recommended the company to two of our friends due to how well the job was done. Will definitely use the company again for all future plumbing needs. read less

They installed new water and drain lines for a new... read moreThey installed new water and drain lines for a new vanity in our master bathroom. Then they took out the old drain and water lines from the location of the previous vanities . Outstanding work and at a fair price. One company that I contacted wanted 50% down just to schedule the work. Suburban didn?t ask for payment until the job was done. read less

Very timely response to call for service and very very... read moreVery timely response to call for service and very very thoughtful to needs during Covid times and following CDC guidelines es for safety. I will continue to use them as plumbing needs arise read less

Excellent work with lifetime guarantee. Canâ t get much... read moreExcellent work with lifetime guarantee. Canâ t get much better than that! read less

Great people

They were on time, performed their work with focus and... read moreThey were on time, performed their work with focus and left the work area very clean. read less

Nothing

Techs got right to work as a team, worked until... read moreTechs got right to work as a team, worked until project(installed drain line from water heater pan to outside home) was complete and left area as clean as when they arrived!! read less

I needed to replace our very old water heater before... read moreI needed to replace our very old water heater before it quit working altogether. I found Suburban Plumbing through Home Advisor. Gary called me within 15 minutes after I submitted the quote request. He and his partner were nearby and got here very quickly. They checked things out and gave me a quote. I had previously spent time checking prices and getting ballpark figures from friends on what the total bill might look like, so I knew I was getting a fair price. Less than 3 hours later, a new hot water heater was installed and working. They were fast, efficient, and friendly, answering all my questions. I doesn't get any better than that, and I will definitely be doing business with the company again. read less

Was very professional & fair prices. Will hire him again... read moreWas very professional & fair prices. Will hire him again in the future projects. read less

The were very nice professional & very prompt.

fast,personable,& knowledgeable of his skill. did a great job. I... read morefast,personable,& knowledgeable of his skill. did a great job. I will call if I have future needs of a plumber. Very good company. read less

efficient & fast, friendly service.

Great service. Highly recommend

They came out today did the work on... read moreThey came out today did the work on my washer valves at quoted price which was very reasonable . Very professional . I will use them again and would refer them . read less

office manager was very rude and disrespectful change my mind... read moreoffice manager was very rude and disrespectful change my mind about hiring them to do the job read less

One of the owners of this plumbing company is not... read moreOne of the owners of this plumbing company is not trustworthy, he tells you that he is going to do something, but does not keep his word. I used to deal with Charles one of the owners, he was a little rough around the corners, but he kept his word, unlike the G. I bought a lifetime service contract with them, and payed up front (don't know if that is legal), so I guess I'm stuck with them, they do not even have the courtesy of return your phone calls. read less

My well pump broke in January of 2018. They replaced... read moreMy well pump broke in January of 2018. They replaced the pump ($2717.50). It broke again the next week, so they replaced the tank and pressure switch ($1850.00 more). It broke again the next week. They came out and rewired it. It broke again a few months later. They came out and rewired it again and explained that there was a bad splice in the wire. It worked for about 6 months before breaking again. I hired another company to fix the pump. The new company discovered that the pump installed was 1/2HP and the well requires 1HP. They also noted that subterranean wire was used in the well rather than submersible wire. They replaced the pump, wire and pressure switch (all for $1000). No response from Suburban Plumbing regarding my complaint that they charged $4500 for a job that never really fixed my well pump. I am really discouraged and disappointed in the work (both diagnostic and installation) by Suburban Plumbing. read less

I needed to replace our very old water heater before... read moreI needed to replace our very old water heater before it quit working altogether. I found Suburban Plumbing through Home Advisor. Gary called me within 15 minutes after I submitted the quote request. He and his partner were nearby and got here very quickly. They checked things out and gave me a quote. I had previously spent time checking prices and getting ballpark figures from friends on what the total bill might look like, so I knew I was getting a fair price. Less than 3 hours later, a new hot water heater was installed and working. They were fast, efficient, and friendly, answering all my questions. I doesn't get any better than that, and I will definitely be doing business with the company again. read less

They do amazing work. Very trustworthy and honest. Super impressed... read moreThey do amazing work. Very trustworthy and honest. Super impressed by their timeliness and efficiency read less

I would not recommend Suburban Plumbing. Gary came out and... read moreI would not recommend Suburban Plumbing. Gary came out and gave us a quote. He made himself available when we had questions and wanted to discuss our requests. We were moving toward making a decision on exactly what we wanted done, then Gary told us he would have to come back out to measure one of the appliance to be replaced. He couldn't find the exact size we needed, but said he could still switch out the other appliance. My husband was a tad agitated about this having to be done after the quote was given, and told Gary that we'd probably be looking for someone who could replace both. I wanted to discuss the measurements, and hiring Gary as we had planned, but since it was so late in the evening when we called (which I felt bad about), Gary said he could get the measurements to us the next day. I attempted to contact him the next day at a more decent hour. We never received an email, text, or returned call. If Gary chose not to do the work due to my husband's slight irritation (though my husband never fussed at him), or because of the call at night, that's fine. However, I don't understand him not relaying this to US..And knowing I was trying to get everything scheduled and waiting for his response... On their site, they boast of having great communication and operating in integrity. I don't see that implemented at this point. ALL WE NEEDED WAS FOR GARY TO COMMUNICATE THAT HE NO LONGER WANTED TO WORK WITH US! THAT'S ALL!! Unfortunately, I would not recommend this company. read less

Chuck from Suburban plumbing was great. He was very... read moreChuck from Suburban plumbing was great. He was very knowledgeable and did not give us any bs answer to our water heater replacement needs. He was the only plumber we got quotes from that gave us a straight, honest, and cost-effective solution to our problem. He also gave us a very decent and competitive rate and although we needed extra materials to finish the installation, he did so without billing us which he didn't have to according to our contract because he was only suppose to provide the labor and us the needed material for the install. If you need an expert, honest, straightforward, and affordable solution to your plumbing, you should consider Chuck and his family run business at Suburban Plumbing. They are good people. read less

We always call Suburban when we need plumbing expertise. The... read moreWe always call Suburban when we need plumbing expertise. The team is thoroughly professional and always fixes our plumbing problems. They are the BEST! read less

We had a decent clog that had our washer backed... read moreWe had a decent clog that had our washer backed up, I would have never been able to fix it without a professional. They came the next morning and stayed till the issues was fix and explained what had happened inside our drains. Speedy, reliable and affordable! read less

They responded quickly and were thorough and efficient while working.

Install or Replace a Bathtub We had to have other contractors come in and fix... read moreWe had to have other contractors come in and fix their work. Everything they did was a mess and not up to code. It cost me another 8 grand to fix what they did and then finish the work. We did not realize we were being taken advantage of until we had to correct the work they did. They did not give us the shower head we asked for, advised us to get an installed the wrong kind of tub spout, the spout they installed was for a hot tub. Placed the light switch dangerously close to pipes, all around a hot mess. SO much more than I can list. read less

Install or Replace a Water Heater Very helpful, punctual, thorough and did a good job and... read moreVery helpful, punctual, thorough and did a good job and cleaned up afterwards read less

Clear a Clogged or Slow Drain Very professional and did the job right

Install or Replace a Water Heater Fast response. Same day install.

Install or Repair a Toilet This team always takes good care of our problems. We... read moreThis team always takes good care of our problems. We wouldnâ t want to go anywhere else. They are professional and courteous. read less

Install, Repair or Replace Plumbing or Fixtures They fixed my problem in a very short period of... read moreThey fixed my problem in a very short period of time and did not overcharge me for their work. read less

Install, Repair or Replace Plumbing or Fixtures They were awesome

Install, Repair or Replace Plumbing or Fixtures Fixed the issue, but needs to come back for an adjustment.

Clear a Clogged or Slow Drain Experienced person took pictures and explain things

Install, Repair or Replace Plumbing or Fixtures Very friendly and easy to work with. Did the job... read moreVery friendly and easy to work with. Did the job same day A little pricy but they are really good at their job. Yes I would recommend them and will do business again for my other plumbing in the house read less

Install or Replace a Shower Friednly, timely, thoutough and adaptive.

Install or Replace a Shower Friendly, creative, adaptive and thorough

Install, Repair or Replace Plumbing or Fixtures The team came on time and were very professional. ... read moreThe team came on time and were very professional. The work was completed and did some additional work. The price was very reasonable and I gave the team a nice tip read less

Install, Repair or Replace Plumbing or Fixtures overall good job! Thanks

Install, Repair or Replace Plumbing or Fixtures I have no complaints. I'd use them again.

Install, Repair or Replace Plumbing or Fixtures I hired them and my wife oversaw the ir work.... read moreI hired them and my wife oversaw the ir work. As always, one must be careful who you let come into your home. They presented her with several options which she made up her mind to take care of. I must remind you that this event took place during the pandemic. My daughter oversaw their attire and was pleased.. They performed their Duties well and we would certainly hire them again. read less

Install, Replace or Repair a Main Water Pipe They came out fast, fixed the issue and followed up.... read moreThey came out fast, fixed the issue and followed up. Very pleased. Hard to find companies like this anymore. read less

Clear a Clogged or Slow Drain Jim arrived early. His price was fair, he was very... read moreJim arrived early. His price was fair, he was very thorough, and easy to work with. Highly recommend. read less

Install, Repair or Replace Plumbing or Fixtures Responsive quick follow up.

Install, Repair or Replace Plumbing or Fixtures Excellent service and a job well done! Highly recommended

Install, Repair or Replace Plumbing or Fixtures Jim was professional, friendly, and fast! Price was fair. We... read moreJim was professional, friendly, and fast! Price was fair. We have already recommended the company to two of our friends due to how well the job was done. Will definitely use the company again for all future plumbing needs. read less

Install, Repair or Replace Plumbing or Fixtures They installed new water and drain lines for a new... read moreThey installed new water and drain lines for a new vanity in our master bathroom. Then they took out the old drain and water lines from the location of the previous vanities . Outstanding work and at a fair price. One company that I contacted wanted 50% down just to schedule the work. Suburban didn?t ask for payment until the job was done. read less

Install, Repair or Replace Plumbing or Fixtures Very timely response to call for service and very very... read moreVery timely response to call for service and very very thoughtful to needs during Covid times and following CDC guidelines es for safety. I will continue to use them as plumbing needs arise read less

Install, Repair or Replace Plumbing or Fixtures Excellent work with lifetime guarantee. Canâ t get much... read moreExcellent work with lifetime guarantee. Canâ t get much better than that! read less

Install, Repair or Replace Plumbing or Fixtures Great people

Install or Replace a Water Heater They were on time, performed their work with focus and... read moreThey were on time, performed their work with focus and left the work area very clean. read less

Clear a Clogged or Slow Drain Nothing

Clear a Clogged or Slow Drain Techs got right to work as a team, worked until... read moreTechs got right to work as a team, worked until project(installed drain line from water heater pan to outside home) was complete and left area as clean as when they arrived!! read less

Install, Repair or Replace Plumbing or Fixtures They gave me a window of time to arrive ,... read moreThey gave me a window of time to arrive , they were right on time and identified problem, gave us a quote, we authorized and work was completed . read less

Repair or Service a Water Heater They did a great job. Came out same day and... read moreThey did a great job. Came out same day and fixed the problem in the rain. Very informative and professional. Highly recommend. read less

Install or Replace a Shower Jim and Yoshi were both very professional and effecient. They... read moreJim and Yoshi were both very professional and effecient. They even returned to make a correction for my wife. They performed all the services that I requsted. read less

Install or Replace a Bathtub Great service. Through clean up. Very personable and answered all... read moreGreat service. Through clean up. Very personable and answered all of my questions I would recommend them. They removed a tub shower combo that had been in the house for over 20 years and installed a new one. Did a great job! read less

Install or Replace a Water Heater Jim, was very easy to work with. I WOULD RECOMMEND... read moreJim, was very easy to work with. I WOULD RECOMMEND THEM 100% read less

Repair a Tankless Water Heater System My ratings are based on a single visit so I... read moreMy ratings are based on a single visit so I cannot necessarily generalize to all plumbing issues being resolved as satisfactorily. That said, I am relieved that we may have finally found a reliable plumber for any future needs. They serviced our tankless water heater and made it a point to explain what they did, went so far as praise the quality of system installed (our home is 2.5 years old) and let us know that we likely have nothing to be concerned about as far as its overall functioning. read less

Install or Replace a Bathtub I have used Suburban Plumbing for several projects, From small... read moreI have used Suburban Plumbing for several projects, From small leaks to shower stall replacement. They are my guys for plumbers. If you call Them, you wonâ t be disappointed. read less

Install, Repair or Replace Plumbing or Fixtures They showed up when they said they would, they not... read moreThey showed up when they said they would, they not only pointed out the problem to us but they also showed us how it would be repaired. read less

Install, Repair or Replace Plumbing or Fixtures They did a great job of restoring my shower to... read moreThey did a great job of restoring my shower to a steady reliable and easily adjustable flow of water. What a relief!! read less

Install, Repair or Replace Plumbing or Fixtures Polite professional and punctual

Camera Locate Breakage for a Plumbing System HEY JIM, A very good mechanic and... read moreHEY JIM, A very good mechanic and knows the aspect and details of building his knowledge will save you time and money. read less

Clear a Clogged or Slow Drain The gentleman where very nice and professional.

Install, Repair or Replace Plumbing or Fixtures On time , professional and Reasonable, will recommend and... read moreOn time , professional and Reasonable, will recommend and Use in the future read less

Install, Repair or Replace Plumbing or Fixtures Super quick response time. Excellent value lifetime warranty for... read moreSuper quick response time. Excellent value lifetime warranty for repair service performed. Outstanding customer service! Will definitely hire this company again. read less

Install or Replace a Water Heater Suburban Plumbing was fast and efficient. They came and replaced... read moreSuburban Plumbing was fast and efficient. They came and replaced my water heater the same day I called. Very good service. read less

Install or Replace a Shower They did a good job, though the charges were too high.

Camera Locate Breakage for a Plumbing System very good with job. very open and straight to the... read morevery good with job. very open and straight to the point. I will hire them again if needed. read less

Install, Repair or Replace Plumbing or Fixtures Suburban Plumbing what a great company for your plumbing needs.... read moreSuburban Plumbing what a great company for your plumbing needs. Will definitely hire them again. Friendly, prompt and reasonable price. read less

Install or Replace a Water Heater They did a thorough job and very professional. This was... read moreThey did a thorough job and very professional. This was a Friday morning at 8:30 and by 9:30 were on site. I called Dell plumbing Thursday night and just got a return call on Monday so I was pleased with Suburban s prompt service. They wanted my business and proved it. read less

Install, Repair or Replace Plumbing or Fixtures Jim was so kind and understanding. And he was able... read moreJim was so kind and understanding. And he was able to come soon after I called. I was/am so thankful because it put my tub back in operation at a time when a hot bath at night is one of he few pleasurable things right now. The whole experience was a godsend. read less

Clear a Clogged or Slow Drain Very efficient and on time.

Clear a Clogged or Slow Drain The plumbers very seriously scratched up the porcelain on the... read moreThe plumbers very seriously scratched up the porcelain on the bowl of the toilet they unclogged. Surely there is a way to protect the porcelain from whatever snake (or whatever) the plumbers used to unclog that drain. We were shocked. read less

Install, Repair or Replace Plumbing or Fixtures Working with Jim, Yoshi, and Nicole was a breeze from... read moreWorking with Jim, Yoshi, and Nicole was a breeze from start to finish. Prompt, professional, efficient. Will definitely use again! read less

Install, Repair or Replace Plumbing or Fixtures Very friendly and prompt looked at job and worked the... read moreVery friendly and prompt looked at job and worked the same day. read less

Install, Replace or Repair a Main Water Pipe He was quick and knowledgeable.

Install, Repair or Replace Plumbing or Fixtures Knowledgeable, Professional, Expedient, Experienced, Highly Recommend

Install, Replace or Repair a Main Water Pipe Received a phone call from Gary minutes after requesting a... read moreReceived a phone call from Gary minutes after requesting a quote.He was very polite and professional.Made appt.for the next day....Gary called to see if he could come earlier than planned.This is unheard of these days!!We have never had such great service from a company.Gary completed our job in just a couple hours.Thank-you we are so glad you were the one to respond. read less

Clear a Clogged or Slow Drain They were on time, quick and found the issue that... read moreThey were on time, quick and found the issue that the last 2 plumbers didn't find. I won't have the problem again. read less

Install, Repair or Replace Plumbing or Fixtures Same day appointment, very fast and friendly service.

Install, Repair or Replace Plumbing or Fixtures Quickly fixed the problem

Repair or Service a Well Pump My well pump broke in January of 2018. They replaced... read moreMy well pump broke in January of 2018. They replaced the pump ($2717.50). It broke again the next week, so they replaced the tank and pressure switch ($1850.00 more). It broke again the next week. They came out and rewired it. It broke again a few months later. They came out and rewired it again and explained that there was a bad splice in the wire. It worked for about 6 months before breaking again. I hired another company to fix the pump. The new company discovered that the pump installed was 1/2HP and the well requires 1HP. They also noted that subterranean wire was used in the well rather than submersible wire. They replaced the pump, wire and pressure switch (all for $1000). No response from Suburban Plumbing regarding my complaint that they charged $4500 for a job that never really fixed my well pump. I am really discouraged and disappointed in the work (both diagnostic and installation) by Suburban Plumbing. read less

Install or Replace a Water Heater I needed to replace our very old water heater before... read moreI needed to replace our very old water heater before it quit working altogether. I found Suburban Plumbing through Home Advisor. Gary called me within 15 minutes after I submitted the quote request. He and his partner were nearby and got here very quickly. They checked things out and gave me a quote. I had previously spent time checking prices and getting ballpark figures from friends on what the total bill might look like, so I knew I was getting a fair price. Less than 3 hours later, a new hot water heater was installed and working. They were fast, efficient, and friendly, answering all my questions. I doesn't get any better than that, and I will definitely be doing business with the company again. read less

Install, Repair or Replace Plumbing or Fixtures very professional, did a great job, provided detailed invoice.

Install, Repair or Replace Plumbing or Fixtures Was very professional & fair prices. Will hire him again... read moreWas very professional & fair prices. Will hire him again in the future projects. read less

Install, Repair or Replace Plumbing or Fixtures Has integrity and makes sure the job is done to... read moreHas integrity and makes sure the job is done to customer satisfaction read less

Install or Replace a Water Heater Great customer service and performed service in a very timely manner.

Install, Repair or Replace Plumbing or Fixtures They tried to sell unnecessary services. Would not use again.

Clear a Clogged or Slow Drain Thank you Gary.You were very helpful and drain pipes are... read moreThank you Gary.You were very helpful and drain pipes are working good. Tks read less

Install, Repair or Replace Plumbing or Fixtures The service was top notch and they provide quick response... read moreThe service was top notch and they provide quick response that fit my busy schedule. read less

Install, Repair or Replace Plumbing or Fixtures The were very nice professional & very prompt.

Install, Repair or Replace Plumbing or Fixtures Almost immediate response at 10:30 pm for a non emergent... read moreAlmost immediate response at 10:30 pm for a non emergent call. Made appt. for next day, agreed on price and they did a nice job. Cleaned up their mess. Good stuff. A little pricey but good products and quick service come at a price. Thanks. read less

Repair or Service a Water Heater Gives you curate assessments of the existing problem.

Install, Repair or Replace Plumbing or Fixtures This was a difficult job with a lot of unknowns... read moreThis was a difficult job with a lot of unknowns for a 70 year old house. What started as a clogged toilet/bath turned into replacement pipes and pumping out and filling in old, old septic tanks that have not been used for over 40 years. I was kept informed every step of the way. Each process fully explained, including costs involved. Very personable, neat and professional and I would highly recommend them to anyone needing their services. I plan on using them in the very near future. read less

Install, Repair or Replace Plumbing or Fixtures Great work, no problem with anything in that regard, way... read moreGreat work, no problem with anything in that regard, way too expensive for amount of labor and time involved. read less